rainbet believes that gambling should be enjoyable, affordable, and entirely within your control. This page outlines every tool, policy, and resource available to help you play safely and confidently on our platform.
Our Commitment
Every feature on this page exists for one reason: to make sure you stay in control of your gaming experience at rainbet, every single session.
rainbet operates a strict 18+ policy. Anyone found to be under 18 will have their account closed immediately and all associated winnings forfeited. Age verification is conducted at registration and at any point thereafter at rainbet's discretion.
Set a daily, weekly, or monthly cap on how much you can deposit into your rainbet account. Limits take effect immediately when reduced, and any request to increase a limit is subject to a 7-day cooling-off period before it becomes active.
Define the maximum length of any single gaming session on rainbet. When your limit is approaching, you will receive a visible on-screen notification. Once the limit is reached, your session ends automatically and you are redirected to log out.
Request a temporary or permanent self-exclusion at any time by contacting [email protected]. During any active self-exclusion period, your account is suspended, all marketing communications are stopped, and re-registration attempts from the same device or payment method are blocked.
Enable periodic reality check reminders that appear on screen at intervals you choose (every 30, 60, or 90 minutes). Each reminder shows the total time spent in your current session, your net win or loss, and gives you the option to end the session immediately.
Our dedicated support team at rainbet is available around the clock to assist with responsible gaming concerns. Whether you need to activate a limit, discuss your account activity, or request exclusion, our team responds within one hour during Bangladesh Standard Time business hours.
Player Tools
All of the following tools are accessible directly from within your rainbet account dashboard. No waiting period is required to activate any protective tool — reductions and restrictions take effect immediately upon request.
Set a daily, weekly, or monthly maximum deposit amount directly from your account settings. You can reduce your limit at any time with immediate effect. Requests to raise a deposit limit are subject to a mandatory 7-day waiting period to give you time to reconsider.
In addition to deposit limits, rainbet allows you to set a cap on total losses within a defined time window. This ensures that even during a losing streak, your exposure is contained to an amount you have pre-approved for yourself.
Decide in advance how long any single gaming session should last. rainbet will display a countdown notification as your session approaches its limit and will automatically end the session once the time is reached, logging you out gracefully.
Choose a reminder interval (30, 60, or 90 minutes) and rainbet will display a summary overlay showing your session duration, net balance change, and a clear option to continue or end your session. These prompts are designed to prevent time and money from slipping away unnoticed.
If you want a short break without committing to a full self-exclusion, request a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is temporarily suspended and you will not be able to log in, place bets, or receive promotional communications from rainbet.
Self-exclusion is a voluntary, irrevocable request to be barred from the rainbet platform for a set period — available in 6-month, 1-year, 2-year, or permanent options. Once activated, re-registration attempts are automatically detected and blocked. To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request".
Review a complete, timestamped log of all deposits, withdrawals, bets placed, game sessions, and account changes at any time from within your rainbet dashboard. Full visibility of your activity is one of the most effective tools for staying in control.
If you answer "yes" to three or more of the following questions, rainbet strongly encourages you to use our responsible gaming tools or contact our support team for confidential guidance.
This checklist is for informational purposes only and does not replace professional assessment. If you are concerned about your gambling habits, please reach out to our support team at [email protected] — all communications are handled with complete confidentiality.
Age Verification
rainbet operates an unconditional 18+ age restriction across every aspect of the platform. This applies to account registration, depositing funds, placing bets, and participating in any promotional activity. Players must be 18 years or older to use rainbet — no exceptions are made under any circumstances.
During registration, all players are required to confirm that they are at least 18 years of age. rainbet reserves the right to request documentary proof of age at any point, including a valid National Identity Card (NID), passport, or any other government-issued identification document. Until age verification is confirmed, withdrawal of winnings may be withheld.
If rainbet has reasonable grounds to suspect that a registered account is being operated by a person under the age of 18, the account will be suspended immediately pending investigation. Any winnings generated during the period of investigation will be withheld until the matter is resolved.
If you share a device or household with anyone under the age of 18, rainbet strongly recommends the following precautions:
Responsible Play Guidelines
rainbet is designed to be an entertainment platform — a place to enjoy cricket betting, live casino games, and slots responsibly. The following guidelines reflect the principles that underpin responsible gambling and which rainbet encourages all players to adopt.
Decide in advance how much you are comfortable spending during a session and treat that amount as the total cost of your entertainment — not as money you expect to win back. rainbet's deposit limit tools make it straightforward to enforce this budget automatically, removing the temptation to top up impulsively.
One of the most common patterns in problem gambling is chasing losses — placing increasingly large bets in an attempt to recover money that has already been lost. rainbet's loss limit tool is specifically designed to prevent this pattern by capping how much you can lose within a set timeframe.
Only ever gamble with money that you can genuinely afford to lose — that is, discretionary funds separate from rent, household bills, food, education, or any other essential expense. rainbet is an entertainment option, not a financial strategy.
Long, uninterrupted gaming sessions are associated with poorer decision-making and higher spend. Use rainbet's session limit and reality check features to build natural breaks into your play and return to the platform refreshed and in control.
Getting Help
If gambling is starting to feel less like entertainment and more like an obligation or a source of stress, rainbet is here to help you take back control — confidentially and without delay.
Send an email to [email protected] with any responsible gaming request. Use the subject lines below for the fastest response:
Log into your rainbet account and navigate to Account Settings → Responsible Gaming to set or modify deposit limits, session limits, loss limits, and reality check intervals — all without contacting support.
Access rainbet's live chat feature from within your account dashboard during Bangladesh Standard Time (BST, UTC+6) business hours for real-time assistance with any responsible gaming concern. All conversations are strictly confidential.
rainbet's Responsible Gaming Promise: We will never send promotional offers or bonus notifications to any player who has an active time-out, cooling-off period, or self-exclusion in place. We will never pressure a player to increase their limits or reverse a protective measure. Every responsible gaming request is actioned with respect and full confidentiality. 18+ only. Please play responsibly.
When you are ready to enjoy the platform responsibly, explore cricket betting, premium slots, and our full live casino — all designed with player safety at the core.